Fresher Jobs in Cochin-Sutherland Global Services

Sutherland Global Services Profile:
For more than 20 years Sutherland Global Services, a multinational IT-enabled and Business Process Outsourcing (BPO) company, has been providing integrated BPO Solutions, Customer Lifecycle, Back-office Lifecycle Management, IT Outsourcing Services and Outsourcing Solutions to Fortune 500 and Fortune 1000 companies in a wide range of industries including retail/E-retail, insurance, mortgage, banking and financial services, healthcare, telecommunications, technology, travel and hospitality. Sutherland employs more than 23,000 professionals offering “RightSourcedTM” seamlessly blended IT outsourcing, outsourcing solutions, offshore outsourcing and business process services from 21 delivery Centers in India, the United States, Philippines, Canada and Mexico. By integrating highly trained outsourcing professionals with state-of-the-art technology and proven business process outsourcing methodologies, Sutherland collaborates with clients to help them excel in their industry and maximize their customer lifetime value.

Job Title: Customer Support Executive

Requirements:

  • Excellent communication skills (English)
  • Flexibility to work in night shift (US Process)
  • Available to join immediately
  • Organization stickiness of 1 year +

Education:

  • Graduation in any discipline
  • Diploma in travel & hospitality
  • Any certification that is supportive of sales / marketing training would be an added advantage

Skills:

  • Communication skills – Ability to compose grammatically correct sentences
  • Fluency
  • Listening and Comprehension skills – Ability to clearly understand the problem statement
  • Pronunciation
  • Fair (basic) computer usage and computer based multi-tasking skills
  • Keyboarding Skill (25 WPM, Accuracy of 90%)

Desired

  • Excellent communication skills with an outgoing attitude
  • Graduate from any field
  • Must possess a customer centric approach
  • Open to work in night shifts
  • Listening and Comprehension skills – Ability to clearly understand the problem statement
  • Fair (basic) computer usage and computer based multi-tasking skills
  • Keyboarding Skill (25 WPM, Accuracy of 90%)

Experience: 0 – 2 Years

Location: Ernakulam / Kochi/ Cochin

Walk-In Details
Time:
10AM-5PM, Monday to Saturday

Address:
Sutherland Global Services,
6th Floor, Kandumkulathil Towers,
Oppo: Maharaja’s College Ground,
MG Road,
Ernakulam- 682 011
Land Mark: Next to Chicking

Website: http://www.sutherlandglobal.com

Telephone: 0484-4413567

Related Jobs